Terms & Conditions

These Terms & Conditions govern your use of the AeroSafar Holidays website and any booking, enquiry or service arranged through us. By making a booking or submitting an enquiry, you agree to these terms.

A booking is confirmed only once the required advance payment is received and a confirmation is issued in writing (email or WhatsApp). Prices shown on the website are indicative and may change based on availability, travel dates, and supplier (airline, hotel, visa authority) pricing at the time of confirmation.

Full payment must be received before travel documents, tickets or vouchers are issued, in line with the schedule shared at the time of booking.

Cancellation charges vary by package, airline, hotel and visa authority policy, and will be communicated at the time of booking or cancellation. Airline, hotel and visa fees are frequently non-refundable once paid to the respective supplier, regardless of AeroSafar Holidays' own cancellation policy.

Refunds, where applicable, are processed to the original payment method within a reasonable timeframe after supplier settlements are complete.

Visa approval is at the sole discretion of the respective embassy or consulate. AeroSafar Holidays assists with documentation, application submission and appointment scheduling, but cannot guarantee visa approval. Visa fees paid to embassies or consulates are non-refundable, including in the event of rejection.

It is the traveller's responsibility to carry a valid passport, visa, and any other travel documents required for their itinerary, and to confirm requirements for minors, pets, or special medical conditions in advance. AeroSafar Holidays is not liable for denied boarding or entry due to incomplete or invalid documentation.

Itineraries, flight schedules, and hotel availability may change due to circumstances beyond our control, including weather, government regulations, and supplier decisions. We will make reasonable efforts to notify you of material changes and offer suitable alternatives where possible.

AeroSafar Holidays acts as an intermediary between travellers and third-party suppliers (airlines, hotels, transport providers, visa authorities). We are not liable for acts, omissions, delays, or service failures caused by these third parties, or for loss, injury, or damage arising from events beyond our reasonable control.

These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of the Indian courts having jurisdiction over our registered office.

For questions about these terms, reach us at info@aerosafar.com or +91-6356567070.