Privacy Policy
How we collect, use and protect your information.
Draft — pending legal review. This page is published for reference and is not yet in force. For the terms that apply to a specific booking, please ask AeroSafar Holidays in writing.
1. Information We Collect
When you make an enquiry or booking, we collect information such as your name, email address, phone number, travel dates, passport details (for visa or ticketing purposes), and payment information necessary to process your request.
We also collect basic usage data (pages visited, browser type) through standard website analytics to help us improve the site.
2. How We Use Your Information
Your information is used to process bookings, arrange visas, communicate itinerary and travel updates, respond to enquiries, and — where you've opted in — send offers or newsletters. We do not sell your personal information to third parties.
3. Sharing With Third Parties
To fulfil a booking, we share the minimum necessary information with relevant suppliers — airlines, hotels, transport providers, and embassies or consulates for visa processing. These third parties handle your data under their own privacy policies.
4. Payment Information
Payments are processed through secure, PCI-compliant payment gateways. AeroSafar Holidays does not store your full card details on its own servers.
5. Data Retention
We retain booking and traveller information for as long as necessary to fulfil the service, comply with legal or tax obligations, and resolve any disputes, after which it is deleted or anonymised.
6. Your Rights
You can request access to, correction of, or deletion of your personal information by writing to info@aerosafar.com. You can also opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.
7. Cookies
Our website uses cookies to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as intended.
8. Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Material changes will be reflected with an updated date at the top of this page.
10. Contact
For any privacy-related questions or requests, contact us at info@aerosafar.com or +91-6356567070.