Return Policy
Why travel services cannot be returned, and what applies instead.
Draft — pending legal review. This page is published for reference and is not yet in force. For the terms that apply to a specific booking, please ask AeroSafar Holidays in writing.
1. No Physical Goods
AeroSafar Holidays sells travel services — holiday packages, flights, hotel stays and visa assistance. We do not sell physical products, so there is nothing to return.
2. Cancelling Instead
A booked service cannot be returned once it has been used or has started. Before then, you can cancel it, and our Cancellation & Refund Policy sets out the charges that apply and how refunds are paid.
3. If Something Was Not as Booked
If a service you received was not what was confirmed in your booking, tell us as soon as possible — while travelling if you can — so we can take it up with the supplier. Complaints made in writing after you return are reviewed with the supplier concerned, and we will tell you the outcome.
4. Contact
Reach us at info@aerosafar.com or +91-6356567070.