Shipping & Delivery Policy
How your tickets, vouchers and invoices reach you.
Draft — pending legal review. This page is published for reference and is not yet in force. For the terms that apply to a specific booking, please ask AeroSafar Holidays in writing.
1. Electronic Delivery Only
AeroSafar Holidays does not ship physical goods. Everything we provide for your trip is delivered electronically, at no charge.
2. What You Receive, and When
When your booking is confirmed, we email a confirmation and your tax invoice to the address used to book. Your travel voucher can be downloaded at any time from your account on this website.
Airline e-tickets, hotel vouchers and other supplier documents are sent by email or WhatsApp once issued, and in every case before you travel, provided full payment has been received in line with the schedule shared at the time of booking.
3. Visa Documents
Passports and visa documents are returned by the embassy, consulate or visa centre according to its own process. We will tell you how and where to collect them.
4. If Something Has Not Arrived
If you have not received a document you expected, check your spam folder and then contact us at info@aerosafar.com or +91-6356567070 and we will resend it.